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Privacy Policy

Effective Date: August 21, 2026
Last Updated: August 21, 2026

IT Unlocked LLC (“IT Unlocked,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting itunlocked.com, using our assessments and resources, registering for content, contacting us, scheduling services, or otherwise interacting with IT Unlocked.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, how we protect it, and the choices and privacy rights available to you.

1. Who We Are

IT Unlocked LLC
Colorado, United States
Website: www.itunlocked.com
Email: info@itunlocked.com
Phone: +1 (720) 689-8923
Contact: www.itunlocked.com/contact

IT Unlocked provides technology strategy, executive technology advisory, cybersecurity and governance, AI readiness, IT maturity assessments, cloud and technology consulting, managed advisory services, fractional or virtual CIO services, workshops, education, and related technology services.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through the IT Unlocked website and related online services, including:

  • Website visits;
  • Contact forms;
  • IT maturity assessments;
  • Questionnaires;
  • Resource registrations;
  • Download requests;
  • Newsletter and email subscriptions;
  • Event and workshop registrations;
  • Consultation and meeting requests;
  • Service inquiries;
  • Customer accounts;
  • Purchases made directly through IT Unlocked where applicable; and
  • Other interactions with our website and online services.

Separate contractual privacy, confidentiality, security, or data-processing provisions may apply to clients receiving professional services from IT Unlocked.

3. Information We Collect

The information we collect depends on how you interact with IT Unlocked.

Information You Provide Directly

We may collect information such as:

  • Name;
  • Email address;
  • Telephone number;
  • Company or organization name;
  • Job title or business role;
  • Company size;
  • Industry;
  • Business location;
  • Technology environment information;
  • Technology priorities and challenges;
  • Information submitted through assessments;
  • Responses to questionnaires;
  • IT maturity information;
  • Cybersecurity and governance information;
  • AI readiness information;
  • Information submitted when requesting services;
  • Appointment or meeting information;
  • Communications you send to us;
  • Marketing preferences;
  • Registration information; and
  • Transaction-related information when purchasing products or services.

Please do not submit passwords, private encryption keys, Social Security numbers, payment card numbers, protected health information, or other highly sensitive information through general website forms.

4. IT Maturity Assessments and Questionnaires

IT Unlocked may provide assessments designed to evaluate areas such as technology maturity, strategy, cybersecurity, governance, cloud readiness, artificial intelligence readiness, operational effectiveness, and related business technology capabilities.

When you complete an assessment, we may collect your responses together with information identifying you or your organization.

We may use this information to:

  • Calculate assessment results;
  • Generate maturity scores;
  • Provide recommendations;
  • Generate reports;
  • Identify potential areas for improvement;
  • Compare results against our maturity framework;
  • Discuss relevant IT Unlocked services;
  • Improve our assessment methodologies; and
  • Develop aggregated or anonymized benchmarks.

Individual assessment responses will not be publicly identified with you or your organization without authorization.

We may aggregate or de-identify assessment information so that it no longer reasonably identifies an individual or organization. We may use such aggregated or de-identified information for research, benchmarking, product development, educational content, and improvement of the IT Unlocked maturity framework.

5. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically.

This may include:

  • Internet Protocol (IP) address;
  • Browser type;
  • Device type;
  • Operating system;
  • Approximate geographic location derived from an IP address;
  • Referring website;
  • Pages viewed;
  • Links clicked;
  • Date and time of visits;
  • Session duration;
  • Website navigation;
  • Device identifiers;
  • Cookie identifiers; and
  • Similar technical and usage information.

We use this information to operate, secure, analyze, and improve our website.

6. Cookies and Similar Technologies

IT Unlocked may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

  • Essential website functionality;
  • Security;
  • Remembering preferences;
  • Website analytics;
  • Measuring website performance;
  • Understanding visitor behavior;
  • Improving content;
  • Measuring marketing effectiveness; and
  • Supporting advertising or remarketing where implemented.

Some cookies are necessary for the website to operate. Others may be optional.

Where required by applicable law, visitors will be provided with appropriate choices regarding non-essential cookies.

You can also control many cookies through your web browser settings. Disabling certain cookies may affect website functionality.

7. Analytics

We may use website analytics services to understand how visitors use IT Unlocked.

Analytics providers may collect information about website visits, devices, browsers, referring sources, pages viewed, and interactions with the website.

We use analytics information to understand:

  • Which content is useful;
  • How visitors find our website;
  • How visitors navigate the website;
  • Website performance;
  • Marketing effectiveness; and
  • Opportunities to improve our services.

8. Customer Relationship Management

IT Unlocked may use Zoho products and services to manage customer and prospective customer relationships.

Information submitted through IT Unlocked forms, assessments, registrations, inquiries, booking processes, or other interactions may be transferred to and stored within our Zoho systems.

This may include Zoho CRM and other Zoho applications used for business operations, communications, forms, scheduling, accounting, marketing, and customer management.

We use CRM information to:

  • Respond to inquiries;
  • Maintain customer and prospect records;
  • Schedule meetings;
  • Provide requested resources;
  • Follow up on assessments;
  • Manage sales opportunities;
  • Provide services;
  • Maintain business records; and
  • Communicate with customers and prospective customers.

9. Email and Marketing Communications

If you request information, download resources, register for content, complete certain forms, or subscribe to communications, we may use your information to communicate with you.

Communications may include:

  • Requested resources;
  • Assessment results;
  • Follow-up information;
  • Educational content;
  • IT strategy articles;
  • Invitations to webinars or workshops;
  • Information about IT Unlocked services;
  • Book-related information;
  • Product announcements; and
  • Other relevant business communications.

You may unsubscribe from marketing emails using the unsubscribe link included in applicable messages.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related messages where necessary.

10. Appointment Scheduling

When you schedule a consultation, workshop, assessment review, or other meeting, we may collect information necessary to arrange and manage the appointment.

This may include your name, email address, telephone number, company, meeting preferences, scheduling information, and information you choose to provide regarding the purpose of the meeting.

Scheduling information may be processed through IT Unlocked’s business systems or third-party scheduling services.

11. Purchases and Payment Information

IT Unlocked may sell assessments, workshops, consulting services, digital resources, books, or other products and services.

Payments may be processed by third-party payment providers.

Where a third-party payment processor handles a transaction, IT Unlocked generally does not receive or store your complete payment card number. The payment provider processes payment information according to its own privacy and security policies.

We may retain transaction information necessary for accounting, tax, customer service, contract administration, and business recordkeeping.

12. Amazon and Other Third-Party Purchases

IT Unlocked may provide links to books or other products available through Amazon or other third-party retailers.

When you leave IT Unlocked and purchase through a third-party retailer, that retailer controls the information collected during the transaction.

IT Unlocked does not control the retailer’s privacy practices.

If you separately register with IT Unlocked for bonuses, downloads, resources, updates, or other services associated with a purchase, information you provide directly to IT Unlocked will be handled according to this Privacy Policy.

13. How We Use Personal Information

We may use personal information to:

  • Operate and maintain our website;
  • Respond to inquiries;
  • Provide requested information;
  • Deliver resources and downloads;
  • Conduct assessments;
  • Generate assessment results;
  • Schedule meetings;
  • Provide consulting and advisory services;
  • Manage customer relationships;
  • Process transactions;
  • Maintain business and accounting records;
  • Send transactional communications;
  • Send marketing communications where permitted;
  • Improve our website and services;
  • Develop new services and resources;
  • Conduct analytics;
  • Measure marketing performance;
  • Detect and prevent fraud or abuse;
  • Protect our website and systems;
  • Enforce our agreements;
  • Comply with legal obligations; and
  • Establish, exercise, or defend legal claims.

Where applicable law requires a legal basis for processing personal information, we may process information based on:

  • Your consent;
  • Performance of a contract;
  • Steps taken at your request before entering into a contract;
  • Our legitimate business interests;
  • Compliance with legal obligations; or
  • Other grounds permitted by applicable law.

Where processing relies on consent, you may withdraw that consent subject to applicable legal limitations.

15. How We Share Information

IT Unlocked does not sell personal information for money.

We may disclose information to service providers and business partners that help us operate our business.

These may include providers supporting:

  • Website hosting;
  • WordPress functionality;
  • Customer relationship management;
  • Forms and assessments;
  • Email delivery and marketing;
  • Appointment scheduling;
  • Cloud infrastructure;
  • Analytics;
  • Payment processing;
  • Accounting;
  • Customer support;
  • Cybersecurity;
  • Data backup; and
  • Professional services.

These providers may access information only as necessary to perform services on our behalf or as otherwise permitted by their agreements and applicable law.

16. Advertising and Targeted Advertising

IT Unlocked may use online advertising platforms to promote its content, books, assessments, workshops, or professional services.

Advertising technologies may use cookies, pixels, or similar technologies to measure campaigns or deliver advertising based on website activity.

Where applicable privacy law provides a right to opt out of targeted advertising or certain uses of personal information, IT Unlocked will provide mechanisms for exercising those rights as required by law.

17. Disclosure Required by Law

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law;
  • Respond to lawful government requests;
  • Comply with court orders or legal processes;
  • Protect the rights or property of IT Unlocked;
  • Investigate fraud or security incidents;
  • Protect users or the public; or
  • Establish, exercise, or defend legal claims.

18. Business Transfers

If IT Unlocked is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Any successor organization will be expected to handle personal information consistent with applicable law.

19. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legitimate business, contractual, accounting, tax, security, and legal requirements.

Retention periods may vary depending on the type of information and our relationship with you.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

20. Information Security

IT Unlocked uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, destruction, or loss.

However, no website, network, database, cloud platform, or electronic transmission can be guaranteed to be completely secure.

Users should therefore use appropriate caution when transmitting information electronically.

21. Colorado Privacy Rights

IT Unlocked is based in Colorado and recognizes applicable rights provided by the Colorado Privacy Act and other applicable Colorado privacy laws.

Where the Colorado Privacy Act applies to the processing of your personal data, you may have rights including the right to:

  • Confirm whether we process your personal data;
  • Access your personal data;
  • Correct inaccuracies in your personal data;
  • Delete certain personal data;
  • Obtain a portable copy of certain personal data; and
  • Opt out of processing for targeted advertising, the sale of personal data, or certain profiling activities.

Not every right applies in every circumstance, and certain information may be exempt from privacy-law requirements.

We may need to verify your identity before completing a privacy request.

22. Universal Opt-Out Mechanisms

Where required under applicable law, IT Unlocked will recognize qualifying universal opt-out mechanisms for applicable targeted advertising or sale activities.

This may include browser-based signals such as Global Privacy Control (GPC) where legally required and technically applicable.

23. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights depending on applicable law and whether IT Unlocked meets the applicable statutory thresholds.

These rights may include access, correction, deletion, portability, and the ability to opt out of certain uses or disclosures of personal information.

IT Unlocked will process valid requests in accordance with applicable law.

24. Exercising Your Privacy Rights

To submit a privacy request, contact:

IT Unlocked LLC
Email: info@itunlocked.com
Website: www.itunlocked.com/contact

Please include sufficient information for us to understand your request.

We may request additional information where reasonably necessary to verify your identity and protect personal information against unauthorized disclosure.

We will respond within the timeframe required by applicable law.

25. Appeals

Where applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal by contacting:

info@itunlocked.com

Please identify the original privacy request and explain why you believe the decision should be reconsidered.

We will process qualifying appeals in accordance with applicable law.

26. Children’s Privacy

IT Unlocked’s website and professional services are directed primarily toward businesses, business owners, executives, technology professionals, and other adult users.

The website is not directed toward children under 13, and IT Unlocked does not knowingly collect personal information from children under 13 through the website.

If we learn that we have inadvertently collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

27. International Visitors

IT Unlocked is based in the United States.

If you access the website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data-protection laws in these locations may differ from those in your country.

Where required, appropriate mechanisms will be used for international transfers of personal information.

The IT Unlocked website may contain links to third-party websites and services.

Once you leave our website, the privacy practices of the third party apply.

IT Unlocked is not responsible for the privacy, security, content, or practices of websites and services that we do not control.

We encourage you to review the privacy policies of third parties before providing personal information.

29. Do Not Track

Some browsers provide a “Do Not Track” setting.

Because there is not a single universally implemented standard governing all Do Not Track signals, our website may not respond to every traditional Do Not Track signal.

Where applicable law requires recognition of a qualifying universal opt-out mechanism, we will address that signal as described in this Privacy Policy.

30. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, vendors, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this policy.

Material changes may also be communicated through the website or other appropriate means where required.

31. Contact Us

Questions about this Privacy Policy or IT Unlocked’s privacy practices may be directed to:

IT Unlocked LLC
Colorado, United States
Website: www.itunlocked.com
Contact: www.itunlocked.com/contact
Email: info@itunlocked.com
Phone: +1 (720) 689-8923

For privacy-related requests, please use info@itunlocked.com and identify the communication as a “Privacy Request.”

Legal Review Notice: This Privacy Policy is intended as a business-ready website privacy policy for IT Unlocked LLC. Privacy obligations depend on the technologies actually deployed on the website, the jurisdictions of visitors, applicable statutory thresholds, advertising practices, and the specific third-party processors used. The final published policy should be reviewed against the production website configuration and by qualified legal counsel.